Scribbling an extra service map for businesses growth

Please, introduce yourself and your company

I’m R.P. Singh, CEO of Seasia Infotech. With almost a decade of expertise, my primary emphasis is on how strategic planning and development may influence the future of enterprises.

I’m always willing to try new things on my own, stay interested in the rising of new technologies, and guide my team in addressing all its parameters. Our goal is to provide unique products that will help our clients’ businesses grow. I seek to be efficient and positive in my day-to-day global operations, making top-level managerial choices, controlling my words with shareholders, government agencies, and the public product, and being accessible 24*7 to serve my clients globally. I’m continuously looking for ways to improve so that I can continue to perform at my best in my role as a CEO.

Your Mission Statement? 

I always keep my commitments, which allows the organization to look forward with zeal and vitality to the future. In the world of dynamic IT industry, over-promising, and under-delivering, I stick by my promises to clients for project development and implementation.

Can you share a personal story about how you led your team through uncertain or tough times with our readers?

I recognize that the years 2022-2023 have been the most difficult for the entire era. This epidemic has completely transformed the way businesses operate due to its influence on daily working life. I’m keeping an eye on the team while channeling the sentiments of the Seasians. All of the fears need to be balanced, and “a good support system” is the only thing that can keep the current situation awake. Indeed, my upbeat communications about sleep, diet, and exercise helped to strengthen the team’s self-care model during this moment of uncertainty. We also have weekly entertaining activities to break up the pattern and maximize beneficial outcomes. I personally called my employees and assured them of specific things.

Who are your biggest competitors, and how do you differentiate yourself from them? 

To be honest, I don’t consider anyone as a competition in business, but rather as a collaborator in the world of IT. So, if I see a rival in the future, I suppose I’ll strive to transform them into a collaborator with us. As a result, we will be able to provide a far more comprehensive solution for our clients. It has never been my goal to outperform the competition in order to obtain a customer but rather to provide the best possible service to the client. So, the best option is to collaborate with my opponents, which I will gladly do.

Did you ever consider giving up? What sustains your drive? Where did you get the motivation to continue through your challenges?

I remember the words of one of the most successful leaders of all time, Oprah Winfrey, and that is, “the greatest discovery of all time is that a person can change their future by merely changing their attitude.”

You are aware that the CEO’s position is unlike any other in the firm in terms of its discipline. It’s limitless. Amid my responsibilities, it’s evident that I’ll need to maintain myself fully charged in order to meet my commitments. It all comes down to having the correct mindset, activities, and behaviors to keep the drive going. I’ve never considered quitting, and that is the only thing that has kept me going until now, hopefully in the future.

I’m motivated when I look at the great leaders of the period. Furthermore, I had several setbacks in my business, but I never gave up since I had such a great team behind me. Finally, I’d say that my team’s commitment and love are what make a difference.

When the future seems so uncertain, what is the best way to boost morale? What can a leader do to inspire, motivate and engage their team? 

The future is always unknown, but having trust in the team is critical if one wants to keep their head on the right path. You know how simple it is to point the finger at tools and procedures when the team is unable to focus or is disengaged. However, the working team’s aura can be readily maintained via the leaders’ cheerfulness and inspiration. I often tell my employees to turn their persistent tension or anxiety into an opportunity and explore where they can excel. Employees will undoubtedly become more motivated as a result of their leaders’ passion, and their performance will improve. In fact, finding the positive when everything appears to be coming apart can be difficult. During those difficult times, I always talk openly about the problem and offer the best available answers, which is exactly what leaders are for. As a result, I believe that continual communication will suffice.

Generating new business, increasing your profits, or at least maintaining your financial stability can be challenging during good times, even more so during turbulent times.

Can you share some of the strategies you use to keep forging ahead and not lose growth traction during a difficult economy?

You must be aware of the fact that the master plan is to provide value to your clients and that preserving financial capability is equally critical.

Look, if I am the most stable member of the organization, then so will my teammates. Strong and successful leadership requires the creation of settings that allow others to think clearly and quickly. Examining the situation’s emotions and recognizing the triggers is my easy technique. Despite the COVID-19 situation, our team has been able to maintain their work routines and balance work from home with the help of practical and given techniques.

What are your goals over the next 6 and 12 months?

Since the global pandemic, we’ve learned that we need a digital landscape to create a stable workplace because physical proximity is no longer an option. So, our goal is to make our company more flexible for our employees and clients by using a hybrid work model for the coming year. As an IT service provider, we are ready to give more platforms to enterprises that serve the COVID-19-affected regions or those who are directly affected. We welcome all discussions on the subject with both small and large organizations.

Can you please give us your favorite “Life Lesson Quote”? Can you share how that was relevant to you in your life? 

Several quotations may be used to encourage people in their daily lives. However, once a leader has identified a life motto, it is unquestionably followed throughout one’s life.

I picked my lesson quote, “Influencers are not leaders, but leaders are influencers”. -By Richie Norton

I enjoy reading novels like these. A few years back, it was a matter of a few years back; after interacting with certain clients, I returned to my hometown and scribbled an extra service map for their business growth, which I submitted to the client. Within a few hours, I was relieved to learn that my suggestion had a significant influence on their work and resulted in additional relationships. It’s not always about money; as a leader, it’s about the intensity of commitment and everything I can do to serve the community.